TERMS

TERMS OF SERVICE

Last Updated: May 28, 2025

1. Acceptance of Terms

Welcome to Amma Partners LLC's Client Dashboard service. By accessing or using our Client Dashboard, website, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2. Description of Service

Core Services

Amma Partners LLC ("Company," "we," "our," "us") provides:

  • Amazon Seller Central account management services

  • Amazon Advertising campaign management and optimization

  • Client Dashboard analytics platform displaying Amazon SP-API and Ads API data

  • Performance reporting and data visualization tools

  • Account management consulting and support services

Dashboard Functionality

Our Client Dashboard provides:

  • Real-time and historical performance data from your Amazon accounts

  • Automated data collection from Amazon SP-API and Ads API

  • Custom reports and analytics visualizations

  • Performance metrics and key performance indicators (KPIs)

  • Data export capabilities

  • Secure multi-client data access controls

3. Account Registration and Access

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.

Account Security

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must notify us immediately of any unauthorized access to your account

  • You are responsible for all activities that occur under your account

  • We reserve the right to suspend or terminate accounts that violate these Terms

Amazon Authorization

  • You must authorize our application to access your Amazon SP-API and/or Ads API data

  • You may revoke this authorization at any time through Amazon's systems

  • Revoking authorization may limit or prevent dashboard functionality

4. Data Collection and Processing

Amazon API Data

By using our Dashboard, you authorize us to:

  • Collect data from your Amazon Seller Central account via SP-API

  • Collect data from your Amazon Advertising account via Ads API

  • Process, store, and display this data through our Dashboard platform

  • Maintain historical data for trend analysis and reporting

Data Accuracy

  • We strive to provide accurate data but cannot guarantee 100% accuracy due to API limitations

  • Data displayed is subject to Amazon's API rate limits and availability

  • You should verify critical business decisions against Amazon's native reporting tools

Data Retention

  • We retain your Amazon API data for the duration of your service agreement

  • Historical data may be retained for up to 2 years after service termination

  • You may request data deletion subject to legal and contractual obligations

5. Acceptable Use Policy

Permitted Uses

You may use our Service to:

  • Monitor and analyze your Amazon business performance

  • Generate reports for business decision-making

  • Access authorized data through our Dashboard interface

  • Export data for your internal business use

Prohibited Uses

You may not:

  • Share your account access with unauthorized parties

  • Attempt to reverse engineer or compromise our systems

  • Use the Service for any illegal or unauthorized purpose

  • Violate Amazon's terms of service or developer agreements

  • Access or attempt to access other clients' data

  • Use automated tools to scrape or extract data beyond normal dashboard use

  • Resell or redistribute our Service without written permission

6. Intellectual Property Rights

Our Property

  • The Dashboard platform, software, and related technology are owned by Amma Partners LLC

  • Our trademarks, logos, and branding materials are protected intellectual property

  • You may not use our intellectual property without written permission

Your Data

  • You retain ownership of your business data and Amazon account information

  • You grant us a limited license to process and display your data through our Service

  • We do not claim ownership of your Amazon business data

Amazon Property

  • Amazon trademarks, APIs, and data are property of Amazon.com, Inc.

  • Use of Amazon data is subject to Amazon's developer agreements and terms

  • We comply with Amazon's branding and trademark usage guidelines

7. Service Availability and Performance

Uptime and Availability

  • We strive to maintain 99% uptime but cannot guarantee uninterrupted service

  • Scheduled maintenance will be announced in advance when possible

  • Service may be interrupted due to factors beyond our control (Amazon API outages, etc.)

Performance Limitations

  • Dashboard performance depends on Amazon API availability and rate limits

  • Data refresh frequency is subject to API limitations and service plan restrictions

  • Large data sets may experience longer processing times

Support

  • Technical support is provided during business hours (EST)

  • Emergency support may be available for critical issues

  • Support response times vary based on your service plan

8. Privacy and Data Security

Privacy Commitment

  • Your data privacy is governed by our Privacy Policy

  • We implement industry-standard security measures to protect your data

  • We do not sell or share your data except as outlined in our Privacy Policy

 Security Measures

  • Data encryption in transit and at rest

  • Access controls and authentication requirements

  • Regular security audits and monitoring

  • Compliance with applicable data protection regulations

Data Breaches

  • We will notify you of any security breaches affecting your data

  • Notification will occur within 72 hours of breach discovery when legally required

  • We maintain cyber liability insurance and incident response procedures

9. Payment Terms and Billing

Service Fees

  • Fees are based on your selected service plan and usage levels

  • Pricing is subject to change with 30 days advance notice

  • All fees are non-refundable except as required by law

Billing Cycle

  • Services are billed monthly in advance

  • Payment is due within 30 days of invoice date

  • Late payments may result in service suspension

Service Suspension

  • Services may be suspended for non-payment after 30 days past due

  • Data access will be restored upon payment of outstanding balances

  • Extended non-payment may result in data deletion and account termination

10. Limitation of Liability

Service Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR LIABILITY IS LIMITED TO THE AMOUNT PAID FOR SERVICES IN THE PRECEDING 12 MONTHS

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

  • WE DO NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF AMAZON API DATA

  • WE ARE NOT RESPONSIBLE FOR AMAZON API OUTAGES OR LIMITATIONS

Business Decisions

  • You are solely responsible for business decisions based on dashboard data

  • We provide data visualization tools but not business advice or recommendations

  • You should verify critical information through Amazon's native reporting tools

Force Majeure

We are not liable for service interruptions due to circumstances beyond our control, including but not limited to natural disasters, government actions, internet outages, or third-party service failures.

11. Indemnification

You agree to indemnify and hold harmless Amma Partners LLC from any claims, damages, or expenses arising from:

  • Your violation of these Terms or applicable laws

  • Your misuse of the Service or Amazon APIs

  • Any content or data you provide that violates third-party rights

  • Unauthorized access to your account due to your negligence

12. Termination

Termination by You

  • You may terminate your account at any time with 30 days written notice

  • Upon termination, your access to the Dashboard will cease

  • You may request data export before termination

Termination by Us

We may terminate your account for:

  • Material breach of these Terms

  • Non-payment of fees after notice and cure period

  • Violation of Amazon's developer agreements affecting our authorization

  • Illegal or harmful use of our Service

Effect of Termination

  • All rights and obligations cease except those that survive termination

  • We may retain data as required by law or legitimate business interests

  • You remain liable for unpaid fees and any damages

13. Compliance and Legal Requirements

Amazon Developer Compliance

  • We maintain compliance with Amazon's Developer Services Agreement

  • Our Service operates under Amazon's SP-API and Ads API license agreements

  • Changes to Amazon's policies may affect Service functionality

Data Protection Laws

  • We comply with applicable data protection regulations (GDPR, CCPA, etc.)

  • You are responsible for compliance with laws applicable to your business

  • Cross-border data transfers are conducted with appropriate safeguards

Export Controls

  • Our Service is subject to U.S. export control laws

  • You may not use our Service in violation of applicable export regulations

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Jurisdiction

Any disputes will be resolved in the state or federal courts located in New York County, New York.

Arbitration

For disputes under $10,000, you may choose binding arbitration through the American Arbitration Association under its Commercial Arbitration Rules.

15. Modifications to Terms

Updates

  • We may modify these Terms with 30 days advance notice

  • Material changes will be communicated via email and dashboard notifications

  • Continued use after notice constitutes acceptance of modified Terms

Amazon Policy Changes

  • Terms may be updated to maintain compliance with Amazon's developer policies

  • Emergency updates may be implemented with shorter notice when required for compliance

16. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Amma Partners LLC regarding the Service.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms.

17. Contact Information

For questions about these Terms of Service, please contact:

Email: legal@ammapartners.com

Dashboard Support: support@ammapartners.com

Mail: Amma Partners LLC / 161 Water Street / Suite 2206 / New York, NY 10038

Emergency Contact: For urgent legal or compliance matters, contact legal@ammapartners.com with "URGENT" in the subject line.

By using our Client Dashboard service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.